Returns

Return Address

Weld.com: Returns Dept

161 Hillpointe Dr.

Canonsburg, PA 15317

 

Return Process:

Fill Out the Online Return Form

Get an RMA Number (Return Merchandise Authorization) by filling out our online form.

Pack Your Item Properly

Place your item back into the original manufacturer's packaging. Then place it and your invoice into an outer shipping box. Be sure to pack it properly so your item won't get damaged.

Ship Your Item with Return Label

Securely attach your return label to the outside of the shipping package. Return shipping fees are the responsibility of the customer. We recommend you ship via insured ground service with a tracking number. We cannot be responsible for lost packages.

 

Return Policy

 

Easy 30-Day Returns Policy

If you are dissatisfied with your purchase for any reason, you may return it to Weld.com within 30 days of the purchase date, subject to the conditions and exclusions below.

 

Eligibility Conditions

Please read conditions below. If all conditions are not met, Weld.com reserves the right to refuse the return or to charge a minimum 15% restocking fee. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. Weld.com can only refund the original purchase price. Shipping and handling fees are nonrefundable.

 

Non-returnable Items

  • Filler Metal
  • Customized merchandise
  • Demo / clearance inventory

 

Defective or Damaged Items

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.

 

Exchanges

Please allow 3-5 business days for mail-in exchanges to be processed.

 

Refunds & Credits

Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase.

Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.